Support Portal
BeyondTrust Remote Support
- The College of Charleston IT Helpdesk is currently closed and chat is unavailable. Normal business hours are Monday - Friday 7:30 AM to 10:00 PM and Saturday - Sunday 2:00 PM to 10:00 PM. You may also send an email to helpdesk@cofc.edu and your request will be processed the next business day.
Important Messages
Office 365 Sign-In Issues (Outlook, Teams, etc.)
There is a known issue that affected existing sign-in sessions with Office 365 (including Outlook, Teams, etc). If prompted to sign in again, please do so. If you are not receiving a prompt to sign in and are seeing other issues with your Office application, please try manually signing out of the application and signing back in.